FAQs
Frequently Asked Questions (FAQs)
1. What types of products does The Joop Basket offer?
We specialize in high-quality trucker hats designed for style, comfort, and durability. Whether you're on the road or relaxing, our hats are the perfect accessory.
2. How do I know which hat size to order?
Our trucker hats are adjustable and designed to fit most head sizes comfortably. Each product includes detailed sizing information to ensure the perfect fit.
3. What is your return and exchange policy?
We want you to love your purchase! If you're not satisfied, we accept returns or exchanges within 30 days of delivery. The item must be unworn and in its original condition. For assistance, contact us at [your support email].
4. Do you ship internationally?
Yes, we offer international shipping! Shipping costs and delivery times vary depending on your location. You can view estimated shipping fees at checkout.
5. How long will it take to receive my order?
Orders typically ship within 1-2 business days. Delivery time depends on your location:
- Domestic orders: 4-5 business days.
6. Can I track my order?
Absolutely! Once your order ships, we’ll email you a tracking number so you can follow your package’s journey.
7. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods available at checkout.
8. Do you offer custom or bulk orders?
Yes! If you’re looking to customize hats or place a bulk order, we’d love to work with you. Contact us at [your support email] for details and pricing.
9. How do I care for my trucker hat?
To keep your hat looking its best:
- Spot clean with mild soap and water.
- Air dry—avoid using washing machines or dryers.
10. What makes The Joop Basket different?
At The Joop Basket, we’re all about delivering premium trucker hats that blend style, comfort, and durability. Plus, our customer-first approach ensures you’ll always have a smooth shopping experience!